Giving feedback is one of the hardest parts of managing people. Say too little, and your team keeps repeating the same mistakes. Say too much, and you risk discouraging them. But when feedback is delivered the right way, it builds clarity, trust, and motivation, turning performance conversations into real opportunities for growth and improvement. Many small business owners and managers struggle with the same challenge: how do I give feedback that is clear, constructive, and d

Micromanagement is one of the fastest ways to lose good people. You can have competitive pay, flexible hours, and great intentions, but if your team feels like they’re not trusted, morale and performance will drop. The challenge is that micromanagement isn’t always obvious. It doesn’t just show up as the boss breathing down your neck or second-guessing every move. Often, it’s subtle - excessive 'just checking in' emails, constant tweaks to someone’s work, or needing to approv

Running a small business means wearing a lot of hats, but if you’re like most owners, you probably spend more time than you’d like on...

Spreadsheets. Paper rosters. Signed contracts lost in the bottom of someone’s drawer. If managing staff feels more complicated than it...

Workplace conflict is inevitable. A small comment can quickly escalate, creating tension that affects productivity and morale. Before...

Work anniversaries can be easy to miss when you're running a business and juggling a dozen priorities. But when they quietly slip by...

You’ve built a great team, but there’s one person who just isn’t keeping up. You’re not ready to let them go, but you know things can’t...

A local cafe owner recently told me she had 47 CVs sitting in her inbox, and on top of serving customers, and doing rosters and payruns,...

Most business owners don’t think about HR until they’re tied up dealing with a staff issue they didn’t see coming.  Whether it’s someone...

If you’re a small business owner, you’ve probably felt it, that creeping pressure of too much work and not enough time or people to get...

If you’ve been watching The White Lotus , you know it’s more than just a luxurious resort filled with drama, it also exposes the power...

We’ve all heard the statistics: most New Year’s business goals and resolutions end in failure. While different surveys offer varying...

Let’s be honest—meetings can be a massive drain. Most of us have seen our schedules packed with back-to-back meetings that leave us...

CEOs have big goals. But all too often, they get sidetracked; busy putting out fires, getting stuck in the day-to-day grind, or swamped...

I often hear from clients that managing absent employees is one of the toughest challenges they face in maintaining a productive...